• Please note that our warehouse takes 1-2 business days to process orders.
  • If you have a specific date you need your order by, please email our customer service team at customerservice@juliaamory.com so we can do our best to accommodate your request.
  • Our team is working diligently to provide top of the line service on an expedited timeline. Due to Covid19 and issues beyond our control, some delays in shipment are occurring with our shipping partners. Please see the shipping method's policies for updates on shipping delays.
  • We ship to the UK & EU. To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders £150 and under.
  • International shipping is currently available to most countries. Shipping rates for international orders will be calculated at checkout via Passport.
  • We ship all our international orders with Passport, our trusted third-party international shipping partner. Passport has a number of shipping partners around the world that handle your local delivery and ensure your package arrives safely and quickly.
  • To create a better delivery experience for you, we ship all international orders Delivered Duty Paid (DDP). By shipping DDP, duties and taxes are collected directly at checkout so that your package is not stopped and held by customs. Please note that duties and taxes assessed by customs vary by country and product.
  • Once your order has been fulfilled, you will receive an email from us with your tracking information. You can track the progress of your order directly on your India/Julia Amory tracking page.
  • We want you to receive your order as fast as possible! International orders are typically delivered within 8 -14 business days once the order has been fulfilled. Once your order has been fulfilled, the estimated delivery date will be shown on your tracking page.
  • If your package stops moving at any point, do not fret! It is still on its way to you and is likely just clearing customs. Occasionally, there may be delays due to customs or weather events. If this happens, your tracking page will be updated with the latest shipping status.
  • At any time, if you have an international shipping related question you can reach out via your tracking page (‘Need Help’ button) or via email at help@passportshipping.com.
  • Passport Terms of Service