Shipping Information

  • Please note that our warehouse takes 1-2 business days to process orders.
  • If you have a specific date you need your order by, please email our customer service team at customerservice@juliaamory.com so we can do our best to accommodate your request.
  • Orders cannot be shipped to PO Boxes.
  • We offer expedited shipping on US orders however please note Saturday & Sunday are not transit days for the expedited shipping services. If you place an order at or after 12PM on Thursday with "Two-Day Shipping" it will not arrive until Monday.
  • The cutoff window for same day shipping on expedited orders is 1:59PM EST Monday-Friday. If the order is placed after 2PM on Friday, it will not arrive until Monday or Tuesday.
  • We do not offer Saturday delivery. 

INTERNATIONAL SHIPPING

  • We offer International shipping to most countries & shipping rates for international orders will be calculated at checkout via Passport. This excludes Canada so any additional import fees and taxes may be required of you upon receipt of your order if you are shipping to Canada.
  • To create a better delivery experience for you, we ship all international orders Delivered Duty Paid (DDP). By shipping DDP, duties and taxes are collected directly at checkout so that your package is not stopped and held by customs. Please note that duties and taxes assessed by customs vary by country and product.
  • Shipping costs, duties, and taxes are non-refundable and we do not provide return labels for international orders at this time.
  • Once your order has been fulfilled, you will receive an email from us with your tracking information. You can track the progress of your order directly on your Julia Amory tracking page.
  • We want you to receive your order as fast as possible! International orders are typically delivered within 8 -14 business days once the order has been fulfilled however delivery can take up to 4 weeks. Once your order has been fulfilled, the estimated delivery date will be shown on your tracking page.
  • If your package stops moving at any point, do not fret! It is still on its way to you and is likely just clearing customs. Occasionally, there may be delays due to customs or weather events. If this happens, your tracking page will be updated with the latest shipping status.