Product Operations Coordinator

Location: West Palm Beach, FL (Company Headquarters) 

Position Overview

Julia Amory is seeking an enthusiastic Product Operations Coordinator to join our corporate team. This individual will play a critical role in supporting the product lifecycle—from development through launch—by managing product samples, maintaining product data, supporting quality control, and coordinating cross-functional initiatives.

This role serves as the central point of coordination for all product samples while also partnering closely with Product Development, Creative, Merchandising, Marketing, Technical Design, and Planning to ensure products are launch-ready. The ideal candidate is exceptionally organized, detail-oriented, and thrives in a fast-paced environment with multiple competing priorities. Success in this role requires a proactive mindset, strong communication skills, and the ability to anticipate needs before they arise.

Key Responsibilities

Sample & Product Management

• Own and maintain all product sample inventory across development, marketing, and sales.
• Receive, unpack, label, organize, and maintain all incoming product samples.
• Maintain accurate sample inventory records and storage systems.
• Coordinate the distribution and return of samples for:
• Photoshoots
• Retail stores
• Sales meetings
• Press and influencer requests
• Manage sample check-in/check-out processes and ensure timely returns.
• Monitor sample condition and coordinate replacements when necessary.
• Steam, prep, and organize samples for photoshoots, meetings, and presentations.
• Pack and ship domestic and international sample requests.

Product Development & Production Coordination

• In coordination with Head of Production, support the Creative Director throughout the product development process by coordinating sample reviews, fit sessions, and product approvals.
• Act as the primary coordinator for sample feedback, documenting comments related to fit, quality, construction, color, trims, and finishing details.
• Coordinate internal and external fitting sessions, ensuring all samples, notes, and revisions are organized and communicated to vendors.
• Proactively communicate product revisions and development updates across departments whenever adjustments are made.
• Assist in tracking development timelines to ensure samples are reviewed and approved on schedule.

Quality Control

• Perform preliminary quality control inspections on prototype, production, and marketing samples.
• Review samples for color accuracy, construction, workmanship, fabric quality, measurements, labeling, and overall presentation.
• Provide preliminary sample approvals prior to final Creative Director review.
• Identify inconsistencies or quality concerns and coordinate corrective actions with Product Development and vendors.
• Assist in documenting quality issues and maintaining quality control standards throughout development.

Product Data Management

• Own and maintain product data across internal systems.
• Build and maintain product databases, ensuring information is accurate, complete, and up to date.
• Create product listing skeletons in Shopify with foundational product information prior to launch.
• Maintain product specifications, colorways, sizing, pricing, and merchandising information.
• Organize and maintain digital assets including product photography, line sheets, and product documentation.
• Ensure consistency of product information across Shopify, merchandising tools, and internal systems.

Cross-Functional Collaboration

• Partner with Merchandising, Marketing, Planning, Technical Design, and Product Development throughout the product lifecycle.
• Collaborate with Technical Design and Planning to develop accurate customer size guidance before product launches.
• Work with Marketing to ensure launch-ready product information, imagery, and samples are available on schedule.
• Communicate product updates and development changes proactively across departments.

Administrative & Operational Support

• Maintain organized production files, vendor records, and product documentation.
• Coordinate domestic and international shipping and logistics.
• Prepare shipping labels and manage incoming and outgoing deliveries.
• Support operational initiatives and special projects as assigned.

Who You Are

• A highly organized self-starter who thrives in a fast-paced environment.
• Detail-oriented with exceptional follow-through.
• A collaborative team player with a positive, approachable attitude.
• A proactive problem solver who anticipates needs before they arise.
• Comfortable balancing multiple projects and deadlines simultaneously.
• Possesses a strong sense of integrity, accountability, and ownership.
• Passionate about luxury fashion, product excellence, and operational efficiency.

Required Qualifications

• 1–3 years of experience in fashion, product development, merchandising, production, or operations.
• Experience managing product samples or product development processes preferred.
• Strong organizational, project management, and time management skills.
• Exceptional attention to detail.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Excel and Google Workspace.
• Experience with Shopify.
• Strong written and verbal communication skills.
• Positive, proactive attitude with a willingness to learn.
• Must be willing to travel approximately 5–10% of the time.

Benefits

• Competitive salary plus bonus opportunity
• Health benefits
• Paid Time Off and paid holidays
• Employee merchandise discount

Employment Classification

This position is a full-time, salaried position and is classified as exempt from overtime requirements.

Interested?

Please email your resume to ashley@juliaamory.com with the subject line:

Product Operations Coordinator

Julia Amory is seeking an enthusiastic Retail Store Manager to lead our retail team in Dallas, TX. You will own the entire in-store experience, including sales performance, clienteling, inventory management, visual merchandising, facility maintenance, daily operations, and brand representation. The ideal candidate is passionate about the Julia Amory brand and excited to continue growing our presence in Texas.

Key Responsibilities

Leadership & Team Management

• Recruit and hire high-quality sales associates across all levels.
• Drive associate growth and performance through structured training, mentorship, and coaching.
• Conduct regular performance reviews and address employee performance issues promptly and professionally.
• Ensure adequate staffing levels to meet business needs and manage payroll for all store employees.
• Foster a positive, collaborative, and service-oriented culture.
• Lead by example, setting high standards for customer service, sales, and operational excellence.

Sales & Business Performance

• Own store sales performance and achievement of monthly, quarterly, and annual revenue goals, including plans to drive sales during slower periods.
• Monitor and analyze key retail metrics, including:
• Conversion Rate
• Average Transaction Value (ATV)
• Units per Transaction (UPT)
• Client Retention Rate
• Oversee all inventory management. Partner with corporate on replenishment of best sellers while continuously assessing inventory levels of all products.
• Execute and manage in-store events.
• Demonstrate excellent problem-solving skills and confidently handle customer questions and concerns.

Clienteling & Customer Service Expectations

• Lead by example on the sales floor, playing an active role in client engagement.
• Build and maintain relationships with top clients through personalized outreach.
• Maintain a robust client book and consistently execute follow-up communication.
• Gather customer feedback and communicate insights to the corporate team.
• Deliver an elevated customer experience while embodying the Julia Amory brand with confidence and authenticity.
• Approach challenges proactively with professionalism and sound independent judgment.
• Create a welcoming shopping environment that reflects Julia Amory's values and standards.

Required Qualifications

• 3–5 years of luxury retail experience.
• Minimum of 2 years of retail store management experience.
• Proficiency with inventory planning and management.
• Expertise with POS and retail reporting systems.
• Skilled in visual merchandising standards and execution.
• Experience hosting events and community engagement initiatives.
• Strong organizational and time-management skills.
• Highly self-motivated with the ability to own projects from start to finish.
• Ability to thrive in a small-team environment.
• Ability to lift and move merchandise up to 25–30 lbs.
• Flexibility to work retail hours, including evenings, weekends, and holidays.

Benefits

• Competitive salary + bonus structure
• Health benefits
• PTO and paid holidays
• Employee discount

Employment Classification

This position is classified as a full-time salaried, exempt position and is not eligible for overtime. Due to the seasonality of the business, additional working hours may be required during peak periods.

Interested? 

Please email your resume to lauren@juliaamory.com with the subject line "Dallas Store Manager."

We are seeking a dynamic & experienced individual to join our retail team as a Sales Associate at our store in Palm Beach, FL  

Key Qualifications: 

• 2-3 years of retail experience
• strong sales, operational, and computer skills 
• ability to multitask, perform stock duties, and work independently 
• Availability to work during the week & on weekends 

Responsibilities: 

As a Sales Associate you will play a crucial role in enhancing the shopping experience for our customers. Your primary responsibilities include: 

• assisting customers throughout their shopping journey both in person and over the phone 
• introducing customers to the brand and advising on product inquiries
• closing sales and cultivating long-term relationships with customers 
• involvement in inventory management, visual merchandising, clienteling, shipping/receiving, events, and miscellaneous operational tasks

Who You Are: 

• a team player with a positive and approachable demeanor 
• a strategic problem solver who is self-motivated and organized 
• possesses a strong sense of integrity and accountability 

Miscellaneous: 

• given the seasonality of the business, this position may require flexible, additional working hours during peak periods.

Interested? 

Email your resume to tara@juliaamory.com with the subject line “Sales Associate” 

We’re looking for an Assistant Manager to join our store team in Nantucket, MA. You will assist with day-to-day operations, staffing & leading the team, clienteling, & inventory management. We’re looking for someone who has a “no task is too big or too small” attitude & enjoys wearing many hats. The ideal candidate is passionate about the in-store customer experience & is excited to assist with growing the Julia Amory brand presence on the island.

What you'll do:

• Deliver an exceptional customer experience for all customers visiting the store
• You should feel confident problem solving in real time, answering any questions customers may have & sharing customer feedback and/or concerns with the corporate team to continuously improve the business
• Assist with recruiting & hiring based on needs of the business in addition to training members of the retail sales team

Who you are:

• You have minimum two years of experience in retail management
• You demonstrate a high level of communication skills
• You are patient, genuine, positive, & approachable
• You are passionate about the customer experience
• You are a strategic problem solver, self-motivated, & organized
• You take initiative & “own” a project from start to finish
• You have a strong sense of integrity and accountability
• You thrive working closely with a small team

Miscellaneous:

• This position is classified as full-time hourly position. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods.
• PTO & Health Benefits

We are seeking a dynamic & experienced individual to join our retail team as a Sales Associate at our store in Nantucket, MA   

Key Qualifications: 

• 1-2 years of retail experience
• strong sales, operational, and computer skills 
• ability to multitask, perform stock duties, and work independently 
• Availability to work during the week & on weekends 

Responsibilities: 

As a Sales Associate you will play a crucial role in enhancing the shopping experience for our customers. Your primary responsibilities include: 

• assisting customers throughout their shopping journey both in person and over the phone 
• introducing customers to the brand and advising on product inquiries
• closing sales and cultivating long-term relationships with customers 
• involvement in inventory management, visual merchandising, clienteling, shipping/receiving, events, and miscellaneous operational tasks

Who You Are: 

• a team player with a positive and approachable demeanor 
• a strategic problem solver who is self-motivated and organized 
• possesses a strong sense of integrity and accountability 

Miscellaneous: 

• given the seasonality of the business, this position may require flexible, additional working hours during peak periods.
• housing for this position will not be provided 

Interested? 

Email your resume to tara@juliaamory.com with the subject line “Nantucket Sales Associate” 

We are seeking a dynamic & experienced individual to join our retail team as a Sales Associate at our store in Southampton, NY  

Key Qualifications: 

• 1-2 years of retail experience
• strong sales, operational, and computer skills 
• ability to multitask, perform stock duties, and work independently 
• Availability to work during the week & on weekends 

Responsibilities: 

As a Sales Associate you will play a crucial role in enhancing the shopping experience for our customers. Your primary responsibilities include: 

• assisting customers throughout their shopping journey both in person and over the phone 
• introducing customers to the brand and advising on product inquiries
• closing sales and cultivating long-term relationships with customers 
• involvement in inventory management, visual merchandising, clienteling, shipping/receiving, events, and miscellaneous operational tasks

Who You Are: 

• a team player with a positive and approachable demeanor 
• a strategic problem solver who is self-motivated and organized 
• possesses a strong sense of integrity and accountability 

Miscellaneous: 

• given the seasonality of the business, this position may require flexible, additional working hours during peak periods.
• housing for this position will not be provided 

Interested? 

Email your resume to tara@juliaamory.com with the subject line “Sales Associate”