Shipping information

• Please note that our warehouse takes 1-2 business days to process orders.
• If you have a specific date you need your order by, please email our customer service team at customerservice@juliaamory.com so we can do our best to accommodate your request.
• Orders cannot be shipped to PO Boxes.
• We offer expedited shipping on US orders however please note Saturday & Sunday are not transit days for the expedited shipping services. If you place an order at or after 12PM on Thursday with "Two-Day Shipping" it will not arrive until Monday.
• The cutoff window for same day shipping on expedited orders is 1:59PM EST Monday-Friday. If the order is placed after 2PM on Friday, it will not arrive until Monday or Tuesday.
• We do not offer Saturday delivery. 

International Shipping

• We offer International shipping to most countries & shipping rates for international orders will be calculated at checkout via Passport. This excludes Canada so any additional import fees and taxes may be required of you upon receipt of your order if you are shipping to Canada.
• To create a better delivery experience for you, we ship all international orders Delivered Duty Paid (DDP). By shipping DDP, duties and taxes are collected directly at checkout so that your package is not stopped and held by customs. Please note that duties and taxes assessed by customs vary by country and product.
• Shipping costs, duties, and taxes are non-refundable and we do not provide return labels for international orders at this time.
• Once your order has been fulfilled, you will receive an email from us with your tracking information. You can track the progress of your order directly on your Julia Amory tracking page.
• We want you to receive your order as fast as possible! International orders are typically delivered within 8 -14 business days once the order has been fulfilled however delivery can take up to 4 weeks. Once your order has been fulfilled, the estimated delivery date will be shown on your tracking page.
• If your package stops moving at any point, do not fret! It is still on its way to you and is likely just clearing customs. Occasionally, there may be delays due to customs or weather events. If this happens, your tracking page will be updated with the latest shipping status.

About the shop

• Julia Amory is a lifestyle brand that celebrates classic silhouettes & colorful patterns. The collections balance a playful elegance and bohemian flair - eschewing trends for classic lines and traditional silhouettes.

Our team strives for complete satisfaction with every purchase. If you are unsatisfied with any product, please read our returns policy and click the link below to start your return:

domestic returns

• Returns must be made within 30 days of delivery.
• Returns are for Store Credit or Merchandise Exchange only.
• We ask that you please be mindful of the condition of your return. Merchandise must be unwashed, unworn, or undamaged, with tags still intact.
• Items considered as "Final Sale" are those that are permanently reduced on the website and/or items purchased during site-wide promotions. Promo codes received for email & text subscriptions are excluded.
• All custom orders are final sale and cannot be returned or exchanged.
• We do not price adjust.
• Once an order has shipped it cannot be cancelled (*excluding pre-ordered items, see note below). An order can be cancelled before it has shipped, however there will still be a $10 cancellation & processing fee.
• *Pre-Ordered items can be cancelled within three business days of purchase. After three business days, a pre-ordered item may be exchanged for store credit. 

Footwear returns

Footwear must be returned in perfect condition, accompanied by the original, undamaged shoebox. Returns submitted without the original box or with any signs of wear—including but not limited to dirt, dust, or scuff marks—will not be accepted and will be returned to the sender. All items are subject to inspection upon receipt to verify compliance with our return criteria. We reserve the right to decline any return that fails to meet these conditions.

International Return Policy

All full price international purchases are eligible for return to store credit within 30 days of delivery however the customer is responsible for the return postage. International orders are not eligible for exchange.

Defective items

Please email customerservice@juliaamory.com with pictures of the damage, and we will work with you on a replacement.

We cannot accept returns that have been washed.